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FAQ

Frequently asked questions answered

Why does the submission time is not visible in the responses spreadsheet?

If this issue happens, send us immediately an e-mail and we will correct it for you.It might also be that the respondent modified the unique identifier field, in which case we can provide you with the submission time

The addon does not open correctly

Try to reload the page and try again. If the problem persists, try to use a dedicated Chrome Profile using the same Google Account as the one your are using Google Form with

Where can I cancel my subscription?

You can sign in with the email you used to subscribe on this page and click "Cancel Subscription"